If you run a business or company that uses PC’s and a computer network that is made-up of Smartphone’s and Tablet’s, to help you carry out your day-to-day duties you might benefit from using remote desktop support, to maintain all your vital business electronics and software.
Here are just a few examples of why you should consider a remote desktop support software solution.
If you use remote support software, Remote PC Services can proved support. By using our service, as soon as a problem occurs, we would be able to resolve the problem, therefore you will create a more cost effective method for IT Support. This will save you money long term, by not having in house IT staff and save you down time.
If a system starts failing with software errors, by using remote software we are able to provide clients with a quick first response and diagnoses of problems, by resolving errors online this will save you down time and loss of productivity.
Remote IT Support can be less intrusive to a company’s organisation than having a technician turn up on-site at a time that might not be ideal and might affect members of staff from carrying out their work during this time. By using remote software this will not be the case.
Your business can be located anywhere around the country or the world, as long as you have a stable and fast Internet connection to access the end users device.
Remote support software is a very secure solution for accessing a computer over the Internet, an example of the software that we use is TeamViewer.
TeamViewer uses encryption based on RSA private/public key exchange and AES 256bit session encryption.
TeamViewer also guarantees a very easy to use solution for both the technicians and the end user who is in need of the technical support.
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